Shipping information
We accept all major payment methods for your convenience, including credit cards (Visa, Mastercard, American Express), debit cards, and digital wallets like PayPal and Apple Pay. All transactions are secure and encrypted to protect your personal and financial information. We also offer installment payment options through select partners. If you have questions about payment options, feel free to reach out to our support team.
Yes, your security is our top priority. We use industry-standard SSL encryption to protect all data transmitted between your browser and our servers. Your personal information and payment details are stored securely and are never shared with third parties without your consent. We comply with all data protection regulations and regularly update our security systems. Our payment gateway is PCI-DSS compliant, which means it meets the highest security standards for handling credit card information. We never store complete card details on our servers. You can shop with confidence knowing your information is protected by the latest security technologies.
All our products come with manufacturer warranty as applicable. The warranty period varies by product category and is clearly mentioned in the product details. We provide comprehensive after-sales support including warranty claims, technical assistance, and product guidance. If you need to claim warranty, simply contact our support team with your order number and product details. We'll guide you through the process and ensure your claim is processed quickly. Our support team is available via email, phone, and chat during business hours. We also maintain a detailed FAQ section and video tutorials for common product-related questions.
We work exclusively with authorized distributors and verified manufacturers to source our products. Every product undergoes a quality verification process before being added to our inventory. We maintain detailed records of all our suppliers and conduct regular audits to ensure authenticity. If you ever receive a product that you believe is not authentic, we offer a 100% money-back guarantee with no questions asked. We also provide detailed product information, specifications, and certifications for all items. Your trust is important to us, and we're committed to maintaining the highest standards of authenticity and quality.
Yes, you can cancel or modify your order, but timing is important. If your order hasn't been dispatched yet, you can cancel it for a full refund or modify the items. Once your order has been picked and packed for shipment, modifications aren't possible, but you can still refuse delivery and initiate a return. To cancel or modify your order, contact our customer support team immediately with your order number. We'll process your request within 2 hours if the order hasn't been dispatched. For orders already in transit, you can refuse delivery, and we'll process a full refund after the item is returned to us.
No hidden fees! The price you see is the price you pay. All applicable GST and taxes are calculated and displayed clearly during checkout before you complete your purchase. You'll see the itemized breakdown including product price, shipping charges, taxes, and any applicable discounts. What you see is what you get—no surprises at the end. If you have questions about any charges, our customer support team can explain them in detail. We believe in complete transparency in pricing.
No, there's no minimum order value! You can purchase a single item or multiple items based on your needs. We believe in making shopping convenient and accessible for everyone. Whether you're buying one product or a bulk order, you'll receive the same quality service and fast shipping. For bulk orders (10+ items), we offer special discounts. Contact our sales team to discuss bulk pricing options. Free shipping is available on orders above a certain value, which we'll display during checkout.
We take great care in packaging your orders to ensure they arrive in perfect condition. However, if your order arrives damaged or with missing items, please contact us immediately with photos of the damage or missing items. We'll investigate the issue right away and provide a solution within 24 hours. You can either receive a replacement shipment at no extra cost or opt for a full refund. We'll also arrange a free pickup of the damaged item from your location. Your satisfaction is our priority, and we'll make sure the issue is resolved to your complete satisfaction.
Absolutely! We are committed to providing only high-quality, authentic products to our customers. All items in our catalog are sourced from reliable manufacturers and verified suppliers. We conduct quality checks on all products before they are dispatched to ensure they meet our standards. Each product comes with a quality guarantee, and if you receive an item that doesn't meet your expectations due to manufacturing defects, we'll replace it free of cost. We take customer satisfaction seriously and stand behind every product we sell. Read our customer reviews to see what thousands of satisfied customers have to say about our products.
Tracking your order is simple and transparent. Once your order is confirmed and dispatched, you'll receive an email with a unique tracking number and a link to track your shipment in real-time. You can also log into your account on our website and view the tracking status from your order history. Our tracking system shows you the current location of your package and estimated delivery date. You can track your order 24/7 from any device. If you face any issues with tracking or have questions about your shipment, our customer support team is always ready to help.
We accept all major payment methods for your convenience. You can pay using credit cards (Visa, Mastercard, American Express), debit cards, and digital wallets like Google Pay, Apple Pay, and PhonePe. We also support UPI payments, which is the fastest and most secure way to pay in India. For those who prefer traditional methods, we offer bank transfer options as well. All payments are processed through secure, encrypted gateways to protect your financial information. We do not store your card details on our servers for maximum security.
Shipping times vary depending on your location and the product. Most orders ship within 3-7 business days from our warehouse. Once your order ships, delivery typically takes 7-21 business days for domestic orders and 15-45 business days for international orders. You'll receive a tracking number via email as soon as your order is dispatched, so you can monitor your package every step of the way.
We source our products from trusted suppliers and manufacturers worldwide. All items are carefully selected for quality and value. We work directly with suppliers to ensure competitive pricing while maintaining high product standards. Every product undergoes quality checks before being shipped to you. We're committed to offering authentic, reliable products at great prices.
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can request a return within 30 days of delivery. Items must be unused and in original packaging. Once we receive and inspect your return, refunds are processed within 5-10 business days. Please note that return shipping costs are the customer's responsibility unless the item arrived damaged or defective. Contact our customer service team to initiate a return.
Once your order is shipped, you'll receive an email with a tracking number and a link to monitor your package in real-time. You can also log into your account on our website and check the status of your orders at any time. If you don't receive a tracking number within 7 business days of placing your order, please contact our customer service team. We're here to help ensure your package arrives safely and on time.
